Cookie Policy
Last updated: 22 December 2025
1. Introduction
This Cookie Policy explains how RSure Ltd. ("we", "us", or "our") uses cookies and similar technologies when you visit our website and use our property management platform. This policy is designed to comply with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR).
By using our service, you acknowledge that you have read and understood this Cookie Policy. Where cookies require your consent, we will ask for your permission before placing them on your device.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Types of Cookies
3. Cookie Categories
We categorise our cookies according to their function and purpose:
Strictly Necessary Cookies
Essential for the website to function. These cannot be disabled as the service would not work without them. They include authentication, security, and session management cookies.
Performance/Analytics Cookies
Help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our service.
Functional/Preference Cookies
Allow the website to remember choices you make (such as your theme preference) and provide enhanced, personalised features.
Marketing Cookies
Used to track visitors across websites to display relevant advertisements. We currently do not use marketing cookies, but will update this policy if this changes.
4. Cookies We Use
Below is a detailed list of the cookies we use on our platform:
Strictly Necessary Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| sb-*-auth-token | Supabase | Stores authentication session information to keep you logged in securely | Session |
| sb-*-auth-token-code-verifier | Supabase | Security token for PKCE authentication flow (OAuth login) | Session |
| cookie-consent | RentSure | Remembers your cookie consent preferences | 1 year |
Functional/Preference Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| theme | RentSure | Remembers your preferred colour scheme (light/dark mode) | 1 year |
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use Supabase for authentication and database services, which sets essential cookies for secure user authentication.
We do not allow third-party advertising cookies on our platform. If we integrate any new third-party services that use cookies, we will update this policy and, where required, seek your consent.
For more information about Supabase's privacy practices, please visit their Privacy Policy.
6. Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, or to alert you when cookies are being sent. Here's how to manage cookies in popular browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
Mobile Devices
On mobile devices, you can manage cookies through your device's browser settings or app settings. Refer to your device's help documentation for specific instructions.
7. Cookie Consent
Under PECR, we must obtain your consent before placing non-essential cookies on your device. When you first visit our website, you will be presented with a cookie banner that allows you to accept or reject different categories of cookies.
Your Consent Choices
- Accept All: Enables all cookie categories
- Reject Non-Essential: Only strictly necessary cookies will be used
- Customise: Choose which categories of cookies to allow
You can withdraw your consent at any time by clearing your cookies through your browser settings and revisiting our website, where you will be presented with the cookie consent options again.
8. Impact of Disabling Cookies
If you choose to disable cookies, please be aware that some features of our service may not function properly:
- Strictly Necessary Cookies: Disabling these will prevent you from logging in and using the platform
- Preference Cookies: Your theme and display preferences will not be remembered between sessions
- Analytics Cookies: We won't be able to understand how you use our service to make improvements
9. Similar Technologies
In addition to cookies, we may use similar technologies:
- Local Storage: Used to store data locally in your browser for improved performance and functionality
- Session Storage: Similar to local storage but cleared when you close your browser tab
These technologies are subject to the same consent requirements as cookies where they store non-essential information.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we use cookies.
11. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
RSure Ltd.
Email: privacy@rentsure.co.uk
Address: [Company Address]
United Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached. Visit ico.org.uk for more information.
12. Related Policies
For more information about how we handle your personal data, please see our: